Shipping Information

At MamiGlow, we are committed to providing a stress-free shopping experience for every mom and mom-to-be. That’s why we proudly offer FREE shipping on all orders—no minimum purchase required.

Order Processing Times

Please allow 1–3 business days for our team to process and dispatch your order after it has been placed.
Your order is considered dispatched once it has been handed over to the shipping carrier and is officially in transit.

During busy seasons or holidays, processing times may extend up to 7 business days.

Estimated Shipping Times

Delivery times begin once your order has been dispatched. Shipping speed varies depending on your location and the carrier’s transit time.

 ●  United States: 5–12 business days
 ●  Canada: 7–12 business days
 ●  Australia: 6–10 business days
 ●  United Kingdom: 6–10 business days
 ●  New Zealand: 7–12 business days

Please note: shipping carriers may experience delays due to seasonal volume, customs inspections, or other factors beyond our control. This may extend the estimated delivery timeframe.

Order Changes & Accurate Shipping Details

Customers are responsible for ensuring that all shipping details provided at checkout are complete and accurate. Incorrect or incomplete addresses may result in processing delays or automatic order cancellation.

If our system detects a potential address issue, our support team will email you within 3 business days to verify your details.
If no response is received, MamiGlow reserves the right to cancel the order.

If you need to correct your address, please email us within 24 hours at:
📩 contact@mamiglow.com

We will do our best to update your order, but changes cannot be guaranteed once processing has begun.

Delayed Delivery

At MamiGlow, we work hard to ensure your orders are shipped as quickly as possible. However, delivery delays may occur due to circumstances beyond our control—such as:

      ●  Severe weather

      ●  Carrier delays

      ●  Transportation issues

      ●  Customs processing

      ●  Address verification or payment issues

If we encounter any issues that may delay your shipment, we will contact you promptly with an update.

Please note that MamiGlow cannot guarantee exact delivery dates and is not liable for delays caused by external factors. However, we will always do our best to assist you and keep you informed along the way.

Lost or Stolen Packages

Once your package has been handed to the courier, it is under their responsibility. If your package appears to be lost or stolen:

      1. Please contact us at contact@mamiglow.com, and

      2. Reach out to the courier directly to file a claim.

Most carriers require the recipient to initiate the claim and may ask for additional details. We will also follow up with the courier on your behalf and provide updates whenever possible.

MamiGlow is not responsible for lost or stolen packages, as these fall outside our refund policy. Depending on the situation, we may offer a replacement as a courtesy.

If the courier confirms the package cannot be located, we recommend filing a police report to support your claim.

Shipping Policy Updates

MamiGlow reserves the right to modify or update this Shipping Policy at any time without prior notice. By purchasing from us, you acknowledge and agree to the most recent version of this policy.

We encourage you to review this page periodically to stay informed about any changes.

If you have any questions or concerns, our support team is here to help:
📩 contact@mamiglow.com